Refund Window
Customers may request a refund within 14 days of purchase by contacting support.
Review Process
Refund requests are reviewed case-by-case. We may ask for order details and payment reference.
Digital Content
Refunds may be limited if significant content has already been accessed, copied or used.
Access Revocation
If a refund is approved, access to digital content and member resources may be revoked.
Processing Time
Approved refunds are usually processed within 5–10 business days.
Support First
Please contact support before opening a bank dispute.